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Project Goals
- Goals agreed up front
- Outcomes made specific, quantified and measurable
Communication Mechanism
- The client stays involved at every project stage
- Stage results reviewed at key milestones
- Potential issues and risks found and resolved early
Acceptance Process
- Deliverables submitted on schedule
- Documentation confirmed in writing
- A standardised, transparent acceptance process
Project Deliverables
- Milestones managed as a checklist
- Stage results traceable, confirmable and acceptable
Acceptance Criteria
- Judged on metrics achieved and written confirmation
- Clear delivery boundaries and a closed acceptance loop
After-Sales and Maintenance
- Technical support
- Fault handling
- Software iteration
- Spare parts and data analysis
- and other full-lifecycle services